How it works
Our LPG experts will talk to you or organise a site visit to understand your gas requirements.
If gas bottle exchange is a good fit for your needs, we'll install one or more 45kg cylinders on your property, ensuring all work meets NZ standards for safety and compliance.
When a bottle runs out, place an order for a new gas bottle online or over the phone by calling 0800 954 427
Matagas will then organise your gas bottle delivery on the next available delivery day.
Using multiple 45kg gas bottles
The most common type of gas bottle exchange installation is two 45kg cylinders. The two gas bottles are connected by a change-over lever. When one bottle empties, you switch the lever over to the full one.
This is a clever cue to order a replacement bottle. If there are other people at home or work that use the change-over lever, get them to tell you each time so you can order straight away.
By ordering as soon as one gas bottle runs out, and taking advantage of the handy two-bottle set up, you'll always keep your gas supply constant.
Single 45kg gas bottle users
If you don't use a lot of LPG, you may only have one gas bottle on your property. You'll need to take care to order gas in a timely manner to ensure you don't go without. We recommend single-bottle owners pay special attention to usage by marking the dates of your LPG orders on a calendar so you can estimate when your next order will fall due.
You can also check how much gas is left in your bottle by using the hot water test. Carefully pour hot water down the side of the cylinder while one of your gas appliances is in use. After a few moments, run your hand down it. It will feel cool to the touch at the level of the gas.
Aim to order when your gas is running low – not when it's completely gone. This will allow time for delivery.