Have a safe and happy BBQ season.

 

Privacy Policy

At Matagas, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This policy outlines how we collect, use, and share your information.

1. Information We Collect

We collect personal information to provide and improve our services, including:

    • Contact Details: Name, address, phone number, and email.
    • Account Information: Payment details, billing history, and account preferences.
    • Service Information: Information related to your LPG supply, delivery requests, and equipment usage.
    • Site Information: Details from safety assessments and compliance checks on your premises.

2. How We Use Your Information

We use your information to:

    • Provide LPG products and services.
    • Process payments and manage your account.
    • Schedule and manage deliveries.
    • Perform safety assessments and compliance checks.
    • Communicate with you regarding your service, billing, and promotions (if opted in).

3. What We Keep Private

We keep the following information private and will not share it with third parties without your consent, except where required by law:

    • Personal contact details (name, address, phone, email).
    • Payment and billing information.
    • Details of your service usage and delivery history.

4. What We May Share

We may share certain information with trusted third parties, including:

    • Contractors and Service Providers: To facilitate LPG delivery, equipment maintenance, and other services related to your account. These providers are required to maintain the confidentiality of your information.
    • Regulatory Authorities: If required by law, we may share your information with relevant authorities to ensure safety, compliance, or in response to legal requests.
    • Marketing Partners: If you have opted in to receive promotional offers, we may share limited information with marketing partners for the purpose of offering you relevant products or services.

5. Public Information

We do not make any of your personal information publicly available. Any data shared publicly, such as testimonials or reviews, will only be done with your explicit consent and in a way that ensures your privacy is maintained.

6. Your Rights

You have the right to:

    • Access and review the personal information we hold about you.
    • Request corrections to any inaccuracies in your information.
    • Withdraw consent for marketing communications at any time.

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant updates will be communicated to you directly.

8. Contact Us

If you have any questions or concerns about how your information is being used or stored, please contact us at: 0800 954 427